Returns & Refund Policy

We want you to love your purchase. If something isn’t quite right, we’re here to help.

Return Window

You may request a return within 30 days of delivery, as confirmed by the carrier’s tracking information.

Eligibility

To be eligible for a return, items must be unused and in the same condition in which they were received, in their original packaging, and accompanied by proof of purchase.

Non-Returnable Items

The following items are not eligible for return or refund: sale or clearance items, gift cards, and personalized, custom-made, or made-to-order items.

How to Return

To initiate a return, please contact us with your order number and reason for return. If your return is approved, we’ll provide instructions on how and where to send your item.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days and issued to the original payment method. Please note that it may take additional time for your bank or credit card provider to post the refund.

Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Exchanges

If you’d like to exchange an item, please contact us. Exchanges are subject to availability.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the issue. We’ll arrange a replacement or a full refund at no additional cost to you.

Questions

If you have any questions about this policy, please contact us and we’ll be happy to help