Privacy Policy

Last Updated: December 31, 2025

At The Living Supplies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information including your name, email address, shipping address, billing address, payment details, and order information.

Automatically Collected Information: When you visit our site, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to process and fulfill orders, send order confirmations and shipping updates, respond to enquiries and provide customer support, improve our website and product offerings, send marketing communications where permitted, and detect and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers, website hosting providers, and email service platforms. We may also disclose information when required to do so by law or with your consent.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, opt out of marketing communications, or request information about how your data is used.

California residents have additional rights under California privacy laws, including the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

You may exercise your opt-out rights by visiting our Do Not Sell or Share My Personal Information page.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via our Contact Us page or by email at hello@thelivingsupplies.com.